Frequently Asked Questions

Get answers to common questions about Homecare/Skincare Modification.

During this 30-minute in-office follow-up, our clinician assesses skin progress, reviews photos, and adjusts your homecare routine. We'll recommend product changes, application timing, and lifestyle tips. No facial treatment is included—this is an expert review and action plan for your skincare.

Frequency depends on acne severity and treatment stage. Typically clients book every two to six weeks during active treatment, then spacing visits to eight to twelve weeks for maintenance. Your clinician will recommend an individualized schedule during each 30-minute consultation.

No. This service is a 30-minute professional follow-up focused on assessment and homecare adjustments only. If you wish to receive a facial or in-clinic treatment, please book a separate service or discuss options with your clinician during the consultation.

Bring your current skincare products, a list of medications and supplements, and any recent photos showing progress. Arrive with clean skin if possible. This helps our clinician accurately assess responses and make precise homecare recommendations during the 30-minute consultation.

Possibly. Clinicians may tweak formulations, concentrations, or timings based on progress, tolerance, and skin response. Adjustments aim to improve effectiveness and reduce irritation. Any changes are explained clearly, and we monitor results at subsequent follow-ups to ensure your regimen is optimal.

You can book or cancel online via our website, call the clinic, or message us through official clinic channels. Please provide at least twenty-four hours notice for cancellations. Same-day appointments may be available subject to clinician availability.