Frequently Asked Questions

Get answers to common questions about Virtual Clear Skin Follow-Up Consultation.

In this 30-minute virtual session we assess your skin via video, review progress, discuss concerns, and recommend customized homecare or product adjustments. No in-clinic facial is provided; follow-up focuses on maintaining clear, healthy skin and treatment continuity.

Yes. Send recent photos if requested, arrive with clean, makeup-free skin, and have your current products handy. Note any changes, side effects, or concerns. This allows your clinician to evaluate accurately and tailor homecare recommendations for continued improvement.

Yes, if clinically appropriate. Our clinicians can prescribe or adjust topical and oral medications based on your progress and history. Prescription authority depends on your treatment plan and local regulations; urgent or complex cases may require in-person assessment before medication changes.

Frequency varies by treatment stage and acne severity. Typically clients book follow-ups every 2–8 weeks during active treatment, then less often for maintenance. Your clinician will recommend a schedule based on your response, goals, and any product tolerance issues.

Follow-ups can monitor scarring progress and recommend preventive measures, topical agents, or referrals for in-person scar treatments. While we can advise and adjust skincare virtually, active scar procedures typically require in-clinic assessment and treatments for best results.

Coverage depends on your insurer and plan. Virtual consultations may be partially covered or considered telehealth services; some providers require a referral. We recommend checking with your insurer before the appointment. Our team can provide invoices and service codes to assist claims.