Fast, Convenient Support with Added Service Options

Quick support and convenient pick-up or add-on services that complement treatments without requiring a full appointment.

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Explore Our Added Service Options

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Single-click bookings for product pick-up and quick client service add-ons.

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Client Product Pick-up

Client Product Pick-up service provided by E SKIN Forte Holistic Skin & Acne Clinic. Professional and reliable service delivery.

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Why Choose Our Added Services

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Small conveniences designed to save time and maintain treatment continuity.

Effortless Product Pick-up

Reserve your skincare products online and collect them at the clinic with no additional appointment needed.

Flexible Scheduling Options

Modify pick-up times or add-on services quickly through our booking system to suit your busy schedule.

No Appointment Dependency

Access essentials and minor service add-ons without occupying a full treatment slot, saving you time and hassle.

Expert Product Guidance

Receive professional product matching and usage tips at pick-up, ensuring optimal results from home skincare routines.

Added Service Frequently Asked Questions

Answers to common questions about pick-ups and quick service add-ons.

Schedule online through our client portal or call reception during business hours. Select 'Client Product Pick-up', choose an available pickup window, and confirm. We'll hold products under your name for the selected date; bring your ID or confirmation when collecting.

Yes. Provide written authorization or add the authorized person's name in your client portal. The person must present government ID matching the authorization. For security, we may call you for confirmation before releasing products.

Most in-clinic product pick-ups are complimentary. Fees only apply for special handling, expedited requests, or delivery services. If a nominal processing charge applies we'll notify you at booking. Check the product page or contact reception for details.

Reserved items are typically held for seven days from the scheduled pick-up date. If you need more time, contact us before the expiry to request an extension. Unclaimed items may be returned to stock after the hold period.

Yes. Amendments can be made via your client portal or by calling reception, usually up to a few hours before your scheduled slot. Same-day changes depend on availability; we'll do our best to accommodate urgent adjustments.

Bring a government-issued photo ID (driver's licence or passport) and your booking confirmation or SMS. For prescription items, bring the prescription or ensure it's on file. Authorized collectors must present both their ID and your written authorization.