Fast, Flexible Convenience for Your Added Service Needs

Quick pickups and simple add-ons to complement treatments, saving you time while keeping your skincare routine uninterrupted and effective.

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Added Service Options Available for You

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Single item pickups and client add on bookings without needing full appointments.

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Client Product Pick-up

Client Product Pick-up service provided by E SKIN Forte Holistic Skin & Acne Clinic. Professional and reliable service delivery.

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Why Choose Our Added Services

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Convenience driven support built to streamline product access and small service changes.

Easy Preorder Pickups

Reserve recommended skincare products online or by phone and collect them whenever it suits your schedule.

Express Collection Service

Save time with our express counter for fast verification and immediate handover of prepaid items.

Flexible Booking Modifications

Easily add or modify service add ons or pickup times online or via phone without full appointment.

Personalized Product Guidance

Receive tailored product recommendations and usage tips from our clinicians when collecting or booking add ons.

Added Service Frequently Asked Questions

Answers to common queries about pickups, add ons, bookings, and appointment independence.

Use our online portal or call reception to reserve your items for Client Product Pick-up. Provide your name, order details, and preferred collection time. We'll confirm availability and set aside products for pickup; bring ID and your confirmation when you collect.

Yes — authorized third-party collection is allowed. Notify us in advance and supply the collector's full name and contact. The collector must present a photo ID and your order confirmation. For security, some prescription-grade items may require additional authorization.

Normally no — basic Client Product Pick-up is complimentary with purchases. We may apply fees for expedited handling, missed collections, or special delivery requests. Fees will be disclosed at checkout or during your booking, so you can choose options before confirming.

Bring a government-issued photo ID matching the booking name. If someone else collects, they must show their ID plus the collector name provided at authorization. For prescription treatments or restricted goods, additional proof or signed consent may be required.

We typically reserve items for seven days after confirmation unless otherwise agreed. After that period uncollected items may be restocked. If you need extended hold time, contact us to arrange longer retention or delivery options to avoid losing your order.

Yes — alterations are usually possible via our online portal or by phone, subject to product availability. Please notify us as soon as possible; last-minute changes may be limited, but we'll do our best to accommodate and rebook your collection slot.